Error Attention: No shipping on June 1, 2020. Happy Pentecost!

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Conditions of Use

(download as pdf)
  1. The supplier of the goods is Istilah Import, Verlengde Kerkweg 53, 8091 EX Wezep, The Netherlands, hereafter to be called
  2. Orders can be placed through the webshop.
  3. An agreement will only be binding after delivery or after our written confirmation.
  4. Prices are inclusive of VAT, but without shipment costs. These costs depend on order quantity, and these will be calculated when you checkout. Our prices are exclusive of import tax or duties which can occur when sending to addresses outside the EEC. Orders below €7,50 are subject to a low order fee of €1,50.
  5. Orders will be shipped after receipt of your payment. It is possible to pay cash on store pick up. If paying afterward is chosen, you declare to agree to the terms of Focum paying afterwards (See below, dutch language only)
  6. You will be responsible for providing us the complete and correct delivery address and e-mail.
  7. We ship as soon as possible, we aim to ship the same day, but for sure within 8 working days after receipt of your payment.
  8. If a product is not on stock, or your payment is rejected, we will notify you a.s.a.p.
  9. It is possible -with some restrictions- to return your order within 14 days after receipt of your order. Please contact first by e-mail. The risk and cost of shipping it back will be on you. (More on the return procedure)
  10. Although we aim to provide you with correct information, it could happen that this website contains errors or flaws. will not be liable for this.
  11. will not be liable for damage caused by goods.