Returns

If despite of our care you are not satisfied with your order, you may return your order within 14 days after receipt. Returns can only be accepted if goods are unused, undamaged and in their original packing. It is allowed to open a packing to inspect the product. Certain hygiene products can only be returned if the seal is unopened and undamaged.

Procedure

First of all, please contact Waroeng.nl by e-mail. Optional but important to us: please state the reason for returning, so we can improve our service. You may also use this this return form, please fill out completely and send to us by e-mail. We will confirm your return by e-mail and explain the procedure, which is:

  • You will send it back to us carefully packed in a box or outer box. The return shipment costs and risk will be on you. Send it to: Waroeng.nl, Verlengde Kerkweg 53,  8091 EX Wezep, Netherlands.

• add a copy of the invoice;

• Make sure the shipment is received by Waroeng.nl within 14 days after receipt of your order;

We will refund you the purchase price and shipping costs within 14 days after receipt of your return.

Unreported return shipments as well as shipments with unpaid shipping costs (freight collect) will not be accepted. Returns which do not meet our conditions, will not be accepted. In such case you will be given the opportunity to collect the goods on your own expense from Waroeng.nl within 30 days.